Technology
Architecture for systems that stay running
Layered responsibilities from models through governance. We select tools for the task — not for a vendor story.
System layers
Each layer has a job. Gaps between layers are where pilots fail in production.
Governance
- Role-based access
- Output guardrails
- Audit logs
- Data residency and privacy controls
Observability
- Request tracing
- Token and cost visibility
- Error and latency monitoring
- Debug paths for agent runs
Orchestration
- Coordination patterns
- State machines
- Human-in-the-loop gates
- Retry and failure handling
Agents
- Role-based design
- Tool calling
- State and memory
- Permission boundaries
Context
- Retrieval-augmented generation
- Enterprise data connectors
- API integrations
- Protocol-based tool access when appropriate
Models
- Routing and fallback
- Prompt and evaluation loops
- Embeddings for retrieval
- Domain-specialized models when justified
Models
Commercial, open-source, or specialized models chosen for task, cost, latency, and data sensitivity.
- Routing and fallback
- Prompt and evaluation loops
- Embeddings for retrieval
- Domain-specialized models when justified
Agents
Specialized agents with scoped tools, memory, and permission boundaries.
- Role-based design
- Tool calling
- State and memory
- Permission boundaries
Context
Retrieval, connectors, and APIs that give agents the information they are allowed to use.
- Retrieval-augmented generation
- Enterprise data connectors
- API integrations
- Protocol-based tool access when appropriate
Orchestration
Workflow coordination, multi-agent handoffs, and human approval gates.
- Coordination patterns
- State machines
- Human-in-the-loop gates
- Retry and failure handling
Evaluation
Ongoing checks for correctness, safety, latency, and cost — not a one-time demo score.
- Automated quality checks
- Human review workflows
- Regression on critical paths
- Cost and latency tracking
Observability
Tracing and logging so production failures are explainable.
- Request tracing
- Token and cost visibility
- Error and latency monitoring
- Debug paths for agent runs
Governance
Access control, guardrails, auditability, and data protection.
- Role-based access
- Output guardrails
- Audit logs
- Data residency and privacy controls
Tell us what is not working.
Describe the workflow, the constraint, and the decision you need to make. We will say what we can take on — and what we will not.